Privacy Policy

 
 

Andrew J Nowell & Company – Data Protection Policy

Andrew J Nowell & Company respects each individuals privacy and this policy will advise you how we collect and use the personal information that you supply us with. By submitting your data to us, it is implied that you have given us your permission to use your data under the terms of this policy. Our Privacy Policy is updated from time to time, so please check our website regularly to ensure you are fully up-to-date with how we deal with the information you have provided to us.

Why we need your details: Andrew J Nowell & Company collect and use your personal details, which can include telephone numbers, address and e-mail, so that we can process one of the following:

  • Reply to any requests for information that you ask us for
  • Clarify any particular query
  • Resolve any problems with services that we may supply to you
  • Cross check any information that we receive with that held on our database

Types of Information

The types of information that we may be required to handle include details of current, past and prospective employees, suppliers, current, past and prospective customers and others that we communicate with.  The information which may be held on paper or on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act 1998 and other regulations including the Data Protection Policy April 2017.  The Act imposes restrictions on how we may use that information.

How we receive the information

The information that we hold may be supplied by you directly to us by telephone, office visit or e-mail. We class this as being ‘personally identifiable information’, which means it can be used to identify you, personally.

Who has access to this information?

Your ‘personally identifiable information’ details will be kept within the Andrew J Nowell & Company organisation until such time as you ask for them to be removed or we decide that, in absence of any response, they should be removed. Your details will not be sold or otherwise disposed of to any third party except where we are legally obliged to do so or where we believe that such action will protect the interests of Andrew J Nowell and/or the security of its staff.

How Secure are your details?

When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology and internal systems which will be updated as new technology becomes available and is appropriate to our systems.

Data Retention

Personal data will not be kept longer than is necessary for the purpose.  This means that data will be destroyed or erased from our systems when it is no longer required.

Third Parties

Third party internet sites that you can link through to from our website will not be covered by our Privacy Policy and Andrew J Nowell & Company accept no responsibility or liability for any actions that these sites may perform. We advise that you should check the policy of each site that you visit.

Any member of staff dealing with enquiries from third parties will not disclose any personal information held by us

Removing or changing your information

If you wish to change the information that we hold for you, please contact the office.

If you wish to have your information removed from our database either permanently or temporarily, please advise the office. Your information will be removed as soon as is practically possible.

Making a complaint about the way in which your data is stored or used

In the unlikely event that you have a complaint about the way in which your details are used or stored by this company, please contact mail@andrewjnowell.co.uk.

If you simply have a query about any aspect of this policy or wish to have any part of it clarified, please contact mail@andrewjnowell.co.uk.